How to open an account?

Please click on login or Registration. Then you have two options login and signup. Click on Signup. After that you have two options signup with email and phone number. Please choose any option and give valid phone number or email so that you get an otp. When you input otp, after that you show a registration form. Please fill with correct information and press the submit button. After successfully done all step, you get a dashboard.

How to Place an order?

Firstly, you have to search your required product. Please select size or any other variation and click ADD TO CART. Then press checkout and fill all info correctly. Finally press PAY NOW button. After successfully place an order, you get an order id in your phone number and email also. Please use your order id for track your order.

How much time for order processing?

After placing an order, you will get a confirmation mail. Orders are typically processed within 1 business days from the date of purchase. Processing times may vary depending on the nature of the product or service.

How many way you deliver the products?

We offer single delivery method which is Pathao Courier.

If we provide wrong shipping addresses, then what to you do?

It is the responsibility of the customer to provide accurate and complete shipping information. We are not responsible for items delivered to incorrect addresses provided by the customer.

Do you have shipping restrictions?

Some products or services may have shipping restrictions based on geographic location or local regulations. Customers are responsible for checking and complying with these restrictions before placing an order.

What about returns due to non-delivery product?

If a product is returned to us due to non-delivery (e.g., incorrect address provided), the customer will be responsible for any additional shipping charges.

Do you have Contact Information?

If you have any questions or concerns regarding your order or our delivery policy, please contact our customer service team at [support@jerseyfreakbd.com] or [01318730750].